Board materials, policy manuals, and meeting videos — all in one place. Well, three places. We'll show you all of them and explain how to sort through over a decade of material to find exactly what you need. "Surely it's online" is technically correct, but a Google search may not get you there, and AI will confidently hallucinate something and tell you it found it. "I'll search for it later" only works if you know where to look.
Julie began her career in WCPSS at Fuquay-Varina HS in 1995 where she taught English and served as School Improvement Team chair. She transitioned to Wake Education Partnership in 2007 where she managed and developed programs, provided professional development, and covered local... Read More →
Wednesday July 22, 2026 8:30am - 9:30am EDT Room 19
Customer service in the field of education means wearing many hats—concierge, troubleshooter, guide, and sometimes referee. This engaging session blends quick tips, real-life examples, and hands-on activities to support leaders in developing lasting approaches that make excellent customer service the norm—in person, by phone, and in virtual spaces.
Senior Director - Student Assignment, Wake County Public Schools
Susan W. Pullium currently serves as the Senior Director of Student Assignment for the Wake County Public School System. In this role, she leads the annual enrollment planning process, including district-wide community engagement efforts, and oversees district level enrollment and... Read More →
There are many Board policies that are frequent fliers for staff at schools and at central services. Which policies give you flexibility in how you handle things (guardrails) versus those that are specific in their requirements (gates)? What happens if one is mistaken for the other? We'll explore real examples where mistakes happen.
Julie began her career in WCPSS at Fuquay-Varina HS in 1995 where she taught English and served as School Improvement Team chair. She transitioned to Wake Education Partnership in 2007 where she managed and developed programs, provided professional development, and covered local... Read More →
Wednesday July 22, 2026 12:25pm - 1:25pm EDT Room 19
Title I Funded Schools Only: Ready to turn Panorama Family Survey survey numbers into a narrative for your school? In this session, we’ll walk you through the essentials of the Panorama platform, from initial login to navigating your results with ease. You will get a first look at the newly enhanced survey reporting features, which make visualizing trends and pinpointing family needs faster and more intuitive than ever. We will wrap up by discussing how this data serves as a cornerstone for effective school planning. Best fit for: Educators and staff who need foundational support accessing the platform and interpreting initial data sets.
Kimberly Hall Burton, a veteran educator with 30 years of experience in public education, is currently employed by the Wake County Public School System in Cary, North Carolina. Kimberly joined the Wake County Public School System in 2000. She began her career, in 1994, in the state... Read More →
Wednesday July 22, 2026 1:35pm - 3:45pm EDT Room 19
Programs can offer a temporary boost in scores but can be followed by the implementation slump. Join us to learn about how a school culture built around understanding learners and led by teacher leaders has built a foundation for consistent improvement. You'll reflect on your school and identify current strengths that can leverage cultural change for your staff and students.
This 90-minute session is designed to support school-based and central services administrators who are interested in and considering how to successfully navigate and complete the dissertation process. Participants will engage in a focused, practical learning experience centered on actionable strategies that can be immediately applied to their work. The session will highlight effective planning structures, time management techniques, writing routines, and systems for maintaining momentum while balancing professional responsibilities. In addition, participants will explore common barriers that often delay progress and learn targeted approaches to overcome them. Emphasis will be placed on simplifying the process, leveraging available resources, and building sustainable habits that lead to completion. By the end of the session, attendees will leave with a clear set of tools, strategies, and next steps to move forward with confidence and finish their dissertation.
Dr. Syreeta Smith is a dynamic transformational and instructional leader currently serving as the Eastern Area Superintendent for Wake County Public Schools. Driven by a deep passion for student success, she fiercely believes that education offers students a powerful opportunity... Read More →
Senior Director of Elementary Regional Achievement and Support Region 2, Wake County Public School System
Dr. Shawn D. Johnson is a seasoned educational leader with extensive experience as a principal and district leader in curriculum and instruction. Knowledgeable of the most impactful instructional practices according to effect size, research, and results, Dr. Johnson’s top priority... Read More →
Senior Administrator: Region 2 Secondary Regional Achievement and School Support, WCPSS
Dr. Hinnant is driven by a lifelong passion for learning and discovery, I blend my solid educational foundation with diverse professional experience to tackle new challenges with an adaptable mindset. Beyond my career, my worldview is continuously shaped by my love for traveling... Read More →
Thursday July 23, 2026 10:10am - 11:40am EDT Room 19
Public schools teach 100% of our students. Day in, day out, they work with every student who walks in the door to prepare them to participate as a productive citizen in the US and the world.It is noble work, and it is tiring, trying work. And it is one of the most patriotic works in which a person can participate. There are many people who want to talk down public education, some for their own gain, some because of their beliefs, some just because their perspectives have been focused on refusing public education from the start. What you do every day matters to hundreds of students each year, and over the course of a career, thousands. It is the cornerstone of opportunity for every young person that you come into contact with, teaching, coaching, even just having a conversation with. In the bus loop, in the carpool line, in the cafeteria, the office, the gym, the theater, the courtyard, all the students and all the interactions matter - 100%.
Whether you're contemplating enrolling in a doctoral program or already navigating its challenging terrain, this session is designed to provide insights and support through collaboration and reflection. Foster connections with fellow attendees and the presenters-- sharing experiences, challenges, and strategies for navigating the doctoral journey. Gain clarity and insight through reflective exercises designed to help you assess your motivations, goals, and readiness for, or progress in, doctoral study. Already a doc and still interested in this discussion? Mentors are also welcome! No devices!
Julie began her career in WCPSS at Fuquay-Varina HS in 1995 where she taught English and served as School Improvement Team chair. She transitioned to Wake Education Partnership in 2007 where she managed and developed programs, provided professional development, and covered local... Read More →
Senior Director for Innovative and Strategic Initiatives, WCPSS
Dr. Alford-Keith serves as Senior Director for Innovative and Strategic Initiatives. She grew up in the triangle and has been with WCPSS for 16 years. She earned her EdD from Western Carolina University and is also an alumna of Meredith College and UNC Chapel Hill. Her educational... Read More →
Dr. Lindsay Lewis is a knowledgeable, driven, and experienced educator with a history of working in the K-12 setting, as well as higher education and private industry. Dr. Lewis started her career teaching high school science, and she left the classroom to pursue her PhD, which she... Read More →
Thursday July 23, 2026 12:45pm - 1:45pm EDT Room 19
